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Small Business Owners Express Concern Over Proposed “Bathroom Bills” in Texas Legislature

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As the Texas Legislature’s special legislative session carries into week two, Texas Competes members across the state are voicing concern that legislation targeting transgender Texans will drive away tourism and talent from the state and ultimately harm their bottom line.

We’ve seen economic harm in Indiana and North Carolina, resulting from anti-LGBT discrimination. Today, we’re seeing that same harm already unfolding in Texas. Last week, tourism executives announced that the ongoing bathroom bill conversation has already resulted in event cancellations totaling more than $66 million in direct impact. A further $1.36 billion is on the line in sporting events and meetings whose organizers have said they may cancel if a bathroom bill passes. We know that these losses would result in the loss of tens of millions of dollars in state revenue.

What we don’t often hear about these massive numbers is how they impact small businesses and the people they employ. From corporate investments and relocations to tourism and sports, small businesses are at the heart of the fates and fortunes of the Texas economy.

In a press conference held on Monday, six small business owners across Texas share their concerns should Texas pursue a path of discrimination against LGBT people. Here are their stories:

  1. Maryanne Guido, Guido Companies, Inc (San Antonio)

Good morning. I’m Maryanne Guido of Guido Companies, a construction and commercial building materials company in San Antonio. We are a four-generation, family-owned business that has been operating in Texas for 90 years. We are proud to be part of the growth of San Antonio, as it emerges as a leading city in Texas and in the U.S.

We have colleagues in the construction business in Charlotte, Raleigh, and Durham, North Carolina who tell us that their bathroom bill debacle has been an absolute disaster for their economy and for their businesses. Even the recent repeal and modification of the original bathroom bill has hurt tourism and investment in business there.

The risks to Texas, and to our business, are absolutely clear to us. Think of a business considering a move to San Antonio. That new office location will require construction – so San Antonio’s ability to attract corporate investment is a crucial part of our business success. When businesses decide to look elsewhere, as some did in North Carolina, we will suffer the consequences. When tourism falters, as we know is already happening, investments in convention centers, hotels, and other venues suffer – and our business along with them. These risks have human costs. The people who work for us, who rely on steady work to feed their families and make their rent or pay their mortgage – they will suffer too. We’d like to get on with the business of keeping Texas welcoming, vibrant, and growing – and that means putting an end to this manufactured conversation about restrooms.

2. Cindy Lo, Owner, Red Velvet Events (Austin)

Good morning. Red Velvet Events has been planning unique, unforgettable events in Austin and around the world since 2002. We do destination management for event, meeting, and conference planning, connecting organizations and their attendees with scores of local businesses, including entertainment, tours, transportation, decor providers, restaurants, and more. We do event production, bringing in local vendors for catering, signage and printing, entertainment, speakers, performances, and audio-visual.

Our work every single day brings us into contact with small businesses and self-employed Texans who put in long hours to make their businesses successful. They depend on a thriving Austin tourism economy to continue to thrive themselves. When we see tourists vote with their feet, it’s *these* small businesses and individuals who will suffer first. It’s the caterer who loses a big job, and has to lay off a chef or server. It’s the audio-visual technician who can’t balance the family budget because her hours were cut this month. It’s the entertainers and drivers, the decorators and sign-makers who see revenues drop, and who don’t have a way to quickly fill that gap.

There’s a lot of rhetoric about keeping people safe right now in Texas. But there’s no evidence that anyone is in any special danger in our bathrooms. We are here, however, with clear evidence that our small business owners and our hard-working folks in the tourism industry ARE at REAL risk. We’d like to think that the folks up the road in Austin, who talk so much about small businesses in Texas, will work to protect them, and the families who rely on them, from unnecessary economic harm.

3. Amber Briggle, Soma Massage Therapy (Denton)

My name is Amber Briggle and I’m the owner of Soma Massage Therapy in Denton, Texas. Y’all might recognize my name – my 9-year-old son, Max, is transgender, and I’ve been vocal in support of him and his rights. But I’m not here to talk about Max today. See, this thing is hitting my family from two directions, because our family budget relies on my income as a small business owner.

My business employs 12 people, and starting pay is $35/hour. These are great jobs with great hours and great pay.

Denton is a college town, so we’re already very concerned about the impacts that the California travel prohibition will have – on sports, and on meetings and conventions. Add this bathroom bill stuff to the pile, and small businesses here in town are worried. My business relies on a strong flow of visitors to Denton as part of our business model. People come here for work or for play, and they get massages. Business has been great – in fact, with the completion of the Denton Convention Center, I’ve been considering adding additional staff solely dedicated to providing on-site services to attendees of events there. But now – and as long as this manufactured bathroom debate rages on – I have to wait. If I can’t rely on tourism traffic – and all of the data and examples suggest that I can’t rely on it, if we keep doing this bathroom thing – then I can’t take the risk of investing in expanding my business.

That’s what this looks like, in real time, and on the ground. It seems like small business owners have been forgotten in this whole thing. We’re great for talking points about being the heart and soul of Texas…but when we stand up to say that our businesses are in jeopardy, those same folks don’t seem to listen. I hope they hear us now.

4. Justin Holley, Vice President of ABH Hotels (San Antonio)

ABH Hotels manages seven properties across San Antonio, Temple, Corpus Christi, and Austin.

The people who work in these hotels are real people: they’re managers, chefs, and housekeepers. They rely on the hotel traffic that provides them with steady working hours – and a steady income. Here in San Antonio, we already have 43,623 hotel nights on the line over the coming years, from actual and threatened convention cancellations. Every single cancellation will directly impact the small businesses – like our local hotels – that rely on a strong tourism economy to make ends meet. When a sizable event cancels, we often can’t fill that empty spot with another event of the same size, because conventions and sporting events are planned so far in advance. The net result is reduced revenues for hotel franchisors, and reduced hours for the wage-earning staff that work in those hotels. This kind of instability affects real people, who have real families and real bills to pay.

The push to single out a small and vulnerable minority is frustrating to us in the hospitality industry. We’re all about welcoming people, and this sends the message that, as a state, we pick and choose whom to welcome warmly to Texas.

5. Jason Bodor, Co-Founder & Senior Director of Business Services, GSATI (Denton)

I’m Jason Bodor, Co-Founder & Senior Director of Business Services, for GSATI, an award-winning web application development company specializing in the direct sales industry. services firm. We employ 27 people here in Texas.

Our software currently supports over 200,000 Independent Business owners in over 13 countries. Our company, although based in Denton, has a large portion of our business coming from companies outside of Texas

Denton is known for its creative culture, but it’s also home to an emerging startup and technology sector. We have a vibrant Startup Weekend, meetups and hackathons, and a thriving tech culture. Our local universities help feed our culture with programs such as UNT’s Innovation Greenhouse which produces world-class students and graduates with entrepreneurial skills. We need those folks to stay here. Attracting the best talent isn’t optional for us; it’s crucial to our competitive edge and our business success, because our people are our product. Denton is home to a lot of technical talent – people who are drawn to our sense of community and our quality of life.

If Texas continues down the path of leading the country in discrimination against LGBT people, we know our talent pipeline will slow. We know people will move out of state, and others won’t be willing to come to Texas either. Because no matter how welcoming Denton is, no matter how welcoming our corporate culture is, we can’t overcome the stigma that the state of Texas is creating.

Additionally, we frequently have clients fly in for planning sessions and system discussions, and we have concerns about the willingness of our global clients to travel to Texas.

Finally, as Marketing Chair on the Board of the Denton Mainstreet Association. I am acutely aware that in the event of a major event cancellation in our soon-to-open convention center will negatively impact all kinds of small businesses here in Denton.

The pursuit of discrimination will drive away tourists and talented people from all walks of life, and with them, the continuation of our vibrant downtown community. We need to continue providing the southern hospitality Texas has been known for, and be a welcoming place for people from all walks of life.

6. Tony Moline, Cedar Park Chamber of Commerce

Hello, I’m Tony Moline, CEO of the Cedar Park Chamber of Commerce. We have been the voice of the business community in Cedar Park since 1973, ensuring a strong and dynamic business community for western Williamson County. Our hundreds of members are comprised mainly of the small businesses that make up the fabric of our community. And these employers rely on a highly-educated labor pool and a growing regional economy in order to be successful.

We’ve followed this conversation closely, and we have yet to see a shred of evidence that bathroom access is a public safety or privacy risk.

We cannot ignore the data that shows that major metro regions are at significant financial risk when the state wades into controversial, so-called “social issues.”

This is a difficult and divisive topic, but in the absence of any evidence that such regulation is needed, we feel we must speak up to protect our economy, our community, and the small businesses that rely on a thriving region in order to survive

Businesses Push Back On Rep. Sanford’s Effort To Undermine The Strength Of The Texas Competes Coalition

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Texas Competes is proud to be the country’s largest state-based coalition providing a unified business voice on the clear economic and business case for rejecting anti-LGBT discrimination. This issue is becoming more important every day—that’s why our membership is robust and growing.

But this growth has also lead proponents of anti-LGBT discrimination, like Rep. Scott Sanford, to try and discredit Texas Competes by arguing that our 1300+ member businesses couldn’t possibly see fair treatment of lesbian, gay, bisexual, and transgender people as essential for the state’s economic well-being—they must have been “duped” into joining.

That’s according to comments he made last night at CBS Dallas-Fort Worth’s livestreamed panel debate on the so-called “bathroom bills” that have been pre-filed for this month’s special legislative session.

Our members, however, are pushing back aggressively on Rep. Sanford’s assertion. One of those members is Dr. Susie Wolbe Educational Services, which teaches mindfulness, study and organization skills to adults and children with learning difficulties. Dr. Wolbe is also a certified continuing education provider for the state of Texas (CPE# 902209) and is the author of The Empowered Teacher: Proven Tips for Classroom Success.

Dr. Wolbe reached out this morning from her office in Rowlett, Texas, to let Texas Competes know that Rep. Sanford’s comments do not reflect her experiences at all:

“I knew exactly what I was signing on for when I agreed to sign on to Texas Competes,” she says. “I fully support equal rights for all, including LGBTQ people.”

“I knew exactly what I was signing on for when I agreed to sign on to Texas Competes. I fully support equal rights for all, including LGBTQ people.” –Dr. Susie Wolbe

Her practice relies on being able to build clients’ confidence in themselves and their abilities—something she would not be able to do if her office presented itself as anything less than accepting and welcoming of all people.

Another member, Edward Jones financial adviser Kyle Nayfa, who works in Denton, Texas—not far from Rep. Sanford’s district—also reached out to reiterate his commitment to Texas Competes and rejecting anti-LGBT discrimination.

“In my business, I help people,” he says. “All people. Race, religion, political affiliation, gender, or gender identification do not matter one bit to me because we are all people and I believe that we are inherently good.”

“In my business, I help people. All people. Race, religion, political affiliation, gender, or gender identification do not matter one bit to me because we are all people and I believe that we are inherently good.” –Kyle Nayfa, financial adviser

Like Dr. Wolbe, Mr. Nayfa says fostering a welcoming, accepting atmosphere is critical to ensuring that his business can attract and retain clients. Rejecting anyone because of arbitrary characteristics would cut into his bottom line, and could hurt his reputation.

That’s what he and other Texas Competes members fear could happen to businesses across Texas if the state continues to cultivate a social climate of exclusion and discrimination. Texas’ reputation will suffer—and that will scare businesses away.

Texas Competes believes our state is stronger economically when it’s open to everyone. That’s why these and thousands of businesses have joined, and continue to join, our coalition. If you’re a business owner and you agree, you can learn more about Texas Competes and join the coalition by signing our pledge.

National Communication Association concerned about Dallas convention

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The National Communication Association’s annual meeting is scheduled to be held in Dallas in November 2017. This 2,000-person gathering brings together communications professionals and academics from around the country.

In a June 23 open letter to members, NCA President Stephen J. Hartnett expressed growing concern about Texas’ anti-LGBT stance, the recently enacted HB 3859, and the official travel prohibition announced by California’s Attorney General in response to that law.

Hartnett noted, “This announcement bars an important segment of our membership from using professional travel funds to attend the NCA Annual Convention, an act that we believe harms our California members, the convention in particular, and NCA in general.

“In light of this impact on NCA members, and consistent with the values and credos of NCA, the association is seriously and sincerely considering a number of possible options regarding the 103rd Annual Convention in Dallas this November. Please know that the NCA officers and staff in the National Office are working on this question and are considering all options; we are open to your suggestions as well, so please do not hesitate to share your ideas with the National Office at inbox@natcom.org.”

The loss of the NCA meeting would be another blow to the DFW economy. This spring, VisitDallas noted that a number of organizations have written to express, in writing, their intention to cancel their upcoming conventions, totaling $157.3 m in economic impact, if Texas passes a “bathroom bill.” Those groups represent 82,000 visitors to the DFW area, and more than 95,000 hotel room nights.

NCA will post ongoing updates on its website.

Appreciating Customer Diversity is Key to Running a Thriving Business, According to These TX Competes Members

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Texas businesses know better than anyone the benefits of projecting a culture that’s welcoming and inclusive. They know that’s the key to success, whether you’re a local mom and pop or a global corporation.

So it makes sense Texas’ business owners should want to foster that attitude statewide. What’s good for Texas’ business community is good for the whole state’s economy—which is why so many businesses are joining Texas Competes, a coalition dedicated to making the business case for why our state should ensure fair treatment of lesbian, gay, bisexual, and transgender (LGBT) people.

Bob Paluzi, who owns El Paso’s Custom Jeans, says appreciating customers’ diversity isn’t just a boon to his business—it is his business. Keeping his business alive depends on being able serve customers of all kinds:

CustomJeansUSA.com

“Here at Custom Jeans USA.com we know there’s not one fit for all. Every designer has a unique fit for their jeans, and we know every one of our customers is unique too. Doing well in business is about keeping our door open to all customers—and treating everyone fairly and equally. No one should be turned away from a great fitting pair of jeans just because of who they are. That’s why we’re proud to support the Texas Competes business coalition for LGBT equality.”

David Marcus is a certified public accountant and a partner at Marcus, Fairall, Bristol + Co., PLLC. As an accountant, his business is money—not judging his customers based on their sexual orientation or gender identity. That’s why he makes a point to let customers know his business is open to everyone, and he thinks that should be the rule across Texas:

marcus-fairall-bristol-pic-october-2016“From a business standpoint, a client is a client. We wouldn’t allow the color of someone’s skin, their religious belief, or who they choose to love, to enter in to our decision on whether we should accept a client. To keep Texas open for business to everyone, we must take a stand to ensure that all members of our community and our state are treated equally under the law, regardless of their sexual orientation or gender identity. We are proud to join Texas Competes coalition for fair and equal treatment of LGBT Texans.”

If you agree with these local business owners that a Texas that welcomes all people—regardless of who they are or who they love—is a Texas that will continue to thrive economically, consider joining our Texas Competes coalition.

Click here to learn more and sign the pledge.